Legal
Refund Policy
Last updated: December 24, 2024
This Refund Policy explains the circumstances under which MaherPost may issue refunds for paid subscriptions. By purchasing and using MaherPost, you agree to the terms outlined below.
7-day refund window
New users can request a full refund within 7 calendar days of their initial purchase, provided the request is submitted during this period. This gives you time to evaluate MaherPost before committing to a paid plan.
Refund eligibility
MaherPost offers a refund window to allow new users to evaluate the Service.
- Eligible: Refund requests within 7 calendar days of the initial purchase date.
- Not eligible: Refund requests made after the 7-day window.
Recurring subscriptions and renewals
MaherPost subscriptions renew automatically unless canceled. The following are not eligible for refunds:
- Subscription renewals
- Plan extensions or upgrades after the initial refund window
- Continued use of the Service beyond the initial refund window
Users are responsible for managing their subscriptions and canceling prior to renewal if they no longer wish to continue.
How to request a refund
Refund requests may be submitted by:
- Emailing support@maherpost.com with your account email and purchase date
- Contacting support through your MaherPost dashboard
Include your account email, the date of purchase, and the reason for your request. We aim to process eligible refunds within 5 to 10 business days.
Refund method
Approved refunds are issued to the original payment method used for the purchase. Processing times depend on your payment provider and may take 5 to 10 business days to appear on your statement.
Exceptions
MaherPost reserves the right to deny refund requests that violate our Terms of Service, involve abuse of the refund policy, or result from chargebacks initiated without contacting support first.
Contact
Questions about refunds? Email support@maherpost.com.